Refund policy

Return & Refund Policy

At UroBloom, we are committed to providing high-quality products and excellent customer service.

Returns

Due to the nature of dietary supplements, we only accept returns of unopened, unused products with the original tamper-evident seal intact.

To be eligible for a return:

• Returns must be requested within 30 days of delivery.
• Products must be unopened, unused, and in their original condition.
• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Non-Returnable Items

For the safety of our customers, we cannot accept returns or issue refunds for:

• Opened or used products
• Products with a broken or missing tamper-evident seal
• Products returned more than 30 days after delivery

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery at urobloom@gmail.com with your order number and photos of the product. We will gladly provide a replacement or refund at no additional cost.

Refunds

Once your unopened return is received and inspected, approved refunds will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.